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Confirmation of Payee (CoP) Case Study: Preventing Payment Fraud

Learn how implementing confirmation of payee (CoP) helped a UK bank protect its customers against APP and misdirected payment frauds.

Confirmation of Payee (CoP)CoP

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Finance & Accounting
- Exchange for Bills and Payments (XBP) Automate tasks and workflows for faster processing and seamless transactions
- Procure to Pay (P2P) An integrated payments platform for buyers, suppliers, and financial institutions
- Order to Cash (O2C) Payment systems, analytics and messaging unite to streamline Accounts Receivable
- Finance & Accounting Outsourcing Finance and Accounting services to reduce the financial operations workload
- ERP Data Consolidation Achieve streamlined Enterprise Resource Planning with ERP Data Consolidation software
Banking & Finance
- Confirmation of Payee (CoP) Frictionless payments, and protection from Push Payment Fraud
- Verification of Payee (VOP) AI-Driven Fraud Prevention with Powerful Name Matching, Easy Integration, Expert Support.
- Request to Pay (RtP) Accounts, biller/payer messages, and payments on one platform
- Mortgage & Loan Management Automated mortgage and loan origination management
- Payment Processing/Enablement Supporting collaboration between buyers, suppliers, and financial institutions
- Cross Border Payments Fast, efficient payments - beyond borders, and without delay
- Check Clearing/Digitisation Automated check processing to support cash flow
- Know Your customer (KYC) Digitise onboarding, documents, identity verification, and more
Enterprise Information Management
- Document Digitisation Digitise paper and the data within them to reduce costly paper storage
- Data input/Keying Services Manual data input for documents of any size
- Digital Mairoom (DMR) Digitise incoming mail with a complete digital mailroom automation service
- Document Records Management Secure, end-to-end record management services
- Intelligent Document Processing Creates structured, usable digital data from digital documents
- Data Visualisation Visualise your data and work from one central source of truth
- Big Data Analytics Make sense of the information overload with big data analytics
Business Process Management
- Workflow Automation Seamlessly connects teams to resolve issues, manage cases, and get results
- Robotic Process Automation (RPA) Improves the speed, accuracy and tracking of process-driven operations
- Incident Management Conquer Customer Service with TIMO incident tracking software
- Workforce Management Smart workforce management tools deliver a better experience for HR and employees
- Shared Services Centre Streamline, standardise and optimise with Shared Services Solutions
- Check Clearing Automated check processing to support cash flow
- Document Digitisation Digitise paper and the data within them to reduce costly paper storage
- Finance and Accounting Outsourcing Finance and Accounting services to reduce the financial operations workload
Cloud & AI Technology
- Strategic Cost Transformation An AI-powered platform that enables you to optimise technology investments.
- Multi Cloud Management Multi Cloud Management made easier with AI and Machine Learning
- Cybersecurity Stop breaches, ensure compliance and build security resilience
Integrated Marketing Communications
- Transactional Print & Mail Automate the end-to-end process of creating and mailing documents
- Marketing Execution Services Promotional materials, design support, and mailing - in one place
- Contact Centre Services A selection of inbound and outbound contact centre services
Digital Office (Work from Anywhere)
- Intelligent Lockers Smart storage and delivery of mail or personal items - anywhere
- Digital Mailroom (DMR) Digitise incoming mail with a complete digital mailroom automation service
- Digital Signature Legally compliant digital signature software
- Expense Management Full control of your Business Expenses
- Incident Management Conquer Customer Service with TIMO incident tracking software
- Ethics Reporting Whistleblowing Platform to Empower Everyone’s Voice
- Workforce Management Smart workforce management tools deliver a better experience for HR and employees
- Learning & Development Create, deliver, train and track high impact learning
- Document Scanning The ultimate business document scanner – on demand
Centre of Excellence
- Exchange for Bills and Payments (XBP) Automate tasks and workflows for faster processing and seamless transactions
- ERP Data Consolidation Achieve streamlined Enterprise Resource Planning with ERP Data Consolidation software
- Shared Services Streamline, standardise and optimise with Shared Services Solutions
- Call Center Outsourcing Business Process Outsourcing – a new layer of professionalism

Banking and Finance
- Confirmation of Payee (CoP) Frictionless payments, and protection from Push Payment Fraud
- Verification of Payee (VOP) AI-Driven Fraud Prevention with Powerful Name Matching, Easy Integration, Expert Support.
- Request to Pay (RtP) Accounts, biller/payer messages, and payments on one platform
- Mortgage & Loan Management Automated mortgage and loan origination management
- Payment Processing/Enablement Supporting collaboration between buyers, suppliers, and financial institutions
- Cross Border Payments Fast, efficient payments - beyond borders, and without delay
- Cheque Clearing/Digitisation Automated check processing to support cash flow
- Know Your customer (KYC) Digitise onboarding, documents, identity verification, and more
Governmental Institutions
- Banking & Finance Software tools to help financial service providers cut costs, improve accuracy, and automate workflows
- Public Information Management Scan, process and digitise documents, while gathering mineable data for use in tracking and analysis
- Business Process Management Scan, process and digitise documents, while gathering mineable data for use in tracking and analysis
- Cloud & AI Technology Making AI drive the growth, efficiency, and innovation of your enterprise
- Integrated Marketing Communications A connected solution that helps to optimise communications over physical and digital channels
- Digital Workplace (Work From Anywhere) Workplace technologies and digital tools to enable remote working
- Centre of Excellence Transform your organisational processes for the long term by building a centre of excellence
Enterprises
- Banking & Finance Software tools to help financial service providers cut costs, improve accuracy, and automate workflows
- Enterprise Information Management Scan, process and digitise documents, while gathering mineable data for use in tracking and analysis
- Business Process Management Processes and workflows are automated to digitally transform manual processes, while smart analytics support forecasting
- Cloud & AI Technology Services Making AI drive the growth, efficiency, and innovation of your enterprise
- Integrated Marketing Communications A connected solution that helps to optimise communications over physical and digital channels
- Digital Workplace (Work From Anywhere) Workplace technologies and digital tools to enable remote working
- Centre of Excellence Transform your organisational processes for the long term by building a centre of excellence
Small and Medium Sized Businesses
- XBP (SMB) Automate tasks to fast-track accounting processes
- DMR (SMB) Get mail digitised with automated digital mailroom services
- Drysign Go paperless with a legally compliant e-signature
- XBP Beats Maximising team efficiency for efficient workflows
- Peri Full control of your Business Expenses
- Go Speak Up Anonymously report bullying, highlight positive experiences and share appreciation

LATEST INFO

XBP Global Holdings, Inc. Reports Second Quarter 2025 Results

XBP Europe Holdings, Inc. (“XBP Europe”) completed the acquisition of Exela Technologies BPA, LLC (“BPA”) and changed its name to XBP Global Holdings, Inc.

XBP Europe Holdings, Inc. Completes Acquisition of Exela Technologies BPA, LLC, Creating a Global Business Process Automation Powerhouse

Acquisition results in over $900 million in combined annual Revenue, resulting in a Net Debt-to-EBITDA ratio of the combined company of approximately 3.5x

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